03-12-2020, 07:53 PM
(This post was last modified: 03-12-2020, 08:11 PM by wiperhunter2.)
Here are some answers I received but the link I posted basicly says all attachments must not exceed 2mb. I like the suggestion box idea but I'm sure you are aware that would likely not be on the Utah board but I guess we could always post a link to it.
1-Members ARE able to attach pictures to their posts but they ARE NOT able to attach pdf files or word texts like they use to. Is that any easy fix for you to enable?
- maybe, they're trying to upload/attach files that are bigger than 2mb
2- Some (not all) members are not getting the email when they try and reset their passwords ( and they seem to be sure they are using the right email) Does it have ANYTHING to do with the browser they are using??
- if they're using the right email, then advise them to use another browser or incognito/private browsing mode, I've tested it on my private email it works well.
3- It use to be set up where the members would get an email with a notice that they replied to a post or PM. Do we have that setup?
- they can go to (user CP > edit options > Messaging and Notification > check all the options then Save)
1-Members ARE able to attach pictures to their posts but they ARE NOT able to attach pdf files or word texts like they use to. Is that any easy fix for you to enable?
- maybe, they're trying to upload/attach files that are bigger than 2mb
2- Some (not all) members are not getting the email when they try and reset their passwords ( and they seem to be sure they are using the right email) Does it have ANYTHING to do with the browser they are using??
- if they're using the right email, then advise them to use another browser or incognito/private browsing mode, I've tested it on my private email it works well.
3- It use to be set up where the members would get an email with a notice that they replied to a post or PM. Do we have that setup?
- they can go to (user CP > edit options > Messaging and Notification > check all the options then Save)